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TERMS AND CONDITIONS

Last Updated: 7/1/2026

By using the website or services of JHM EARTH AESTHETICS LLC, you agree to the following terms and conditions.

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Business details:
JHM EARTH AESTHETICS LLC
Serving Richmond, New Kent, and Surrounding Areas
Phone: 804-277-5119
Email: jacobhm@jhmearth.com

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1. Services

We provide landscaping, lawn care, and related services as described on our website or in service agreements.

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2. Estimates & Pricing

  • All estimates are based on property size, service scope, and site conditions.

  • Final pricing may vary after on-site evaluation.

  • Prices are subject to change with notice.

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3. SMS Communication

By providing your mobile phone number and opting in to receive text messages from JHM EARTH AESTHETICS LLC, you consent to receive SMS messages related to your requested services and account.

These messages may include:

  • Appointment confirmations and reminders

  • Estimate and quote updates

  • Service scheduling and rescheduling

  • Invoice and payment notifications

  • Project updates

  • Customer support communications

  • Occasional promotional offers or seasonal service announcements (only if you have opted in)

Message Frequency

Message frequency varies depending on the services you request and your interactions with our business. Customers can generally expect to receive messages only as needed regarding their appointments, estimates, or services.

Message & Data Rates

Message and data rates may apply according to your mobile carrier's plan. JHM EARTH AESTHETICS LLC is not responsible for any charges incurred from your wireless provider.

Customer Support

If you need assistance, reply HELP to any text message or contact us directly:

Phone: (804) 277-5119

Email: jacobhm@jhmearth.com

Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any text message. After opting out, you will no longer receive SMS communications unless you opt in again.

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4. SMS Privacy Statement

Your privacy is important to us. Information collected through our SMS messaging program is used solely to provide requested services, communicate about appointments, estimates, invoices, and customer support.

We do not sell, rent, or share your mobile phone number or SMS consent with third parties or affiliates for marketing purposes.

For additional information about how we collect, use, and protect your personal information, please review our Privacy Policy.

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5. Scheduling & Cancellations

  • Appointments are scheduled based on availability.

  • We request at least 24 hours’ notice for cancellations or rescheduling.

  • Repeated cancellations may result in service refusal.

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6. Payment Terms

  • Payment is due upon completion of services unless otherwise agreed.

  • We accept cash, credit card, and invoiced payments.

  • Late payments may incur additional fees.

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7. Property Access

By hiring us, you grant permission for our team to access your property to perform services. Please ensure pets, vehicles, and personal items are secured.

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8. Weather & Conditions

Services may be delayed or rescheduled due to inclement weather or unsafe conditions at our discretion.

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9. Liability

  • We take reasonable care while working on your property.

  • We are not responsible for pre-existing damage, underground utilities, or hidden obstacles unless previously disclosed.

  • Our liability is limited to the cost of the service performed.

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10. Intellectual Property

All content on our website, including images, text, and logos, is owned by JHM EARTH AESTHETICS LLC and may not be used without permission.

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11. Termination of Services

We reserve the right to refuse or discontinue services at any time for safety, policy violations, or non-payment.

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12. Governing Law

These terms are governed by the laws of the Commonwealth of Virginia.

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